Focus group learning

Watched some focus groups with a set of dental school students the other day. All will one day be given their own drills and picks to keep their patients’ teeth healthy.

Apparently, one of the key things they’ve learned so far: Don’t ever be drilling in a patient’s mouth and say “Oops” out load.

Valuable advice.

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Professionalism

Working from a coffee shop today making important calls to potential market research group participants. I’m trying to sound very professional on the phone. It’s tough to do when “Let’s Get It On” is playing in the background.

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